{"id":2466,"date":"2024-02-07T08:06:15","date_gmt":"2024-02-07T08:06:15","guid":{"rendered":"https:\/\/therealstudio.design\/help-info\/"},"modified":"2024-10-08T09:33:29","modified_gmt":"2024-10-08T07:33:29","slug":"help-info","status":"publish","type":"page","link":"https:\/\/therealstudio.design\/en\/help-info\/","title":{"rendered":"Help &amp; Info"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2466\" class=\"elementor elementor-2466 elementor-1372\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-390cbe7d e-flex e-con-boxed e-con e-parent\" data-id=\"390cbe7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f8f09d1 e-con-full e-flex e-con e-child\" data-id=\"f8f09d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bcde076 elementor-widget elementor-widget-heading\" data-id=\"7bcde076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help &amp; Info<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f09dc elementor-widget elementor-widget-heading\" data-id=\"b4f09dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help &amp; Info<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-232fda9 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"232fda9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NATIONAL - SPAIN PENINSULA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f19fb5 elementor-widget elementor-widget-text-editor\" data-id=\"58f19fb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standard shipping 24\/48 hours* Once your order is placed, it will arrive at the address you indicate within a maximum period of 48-72 hours, from the day after your purchase and on business days (Monday to Friday). If you place the order on a weekend, it will be processed on Monday with subsequent delivery in 48-72 hours maximum.<br \/>\u2022 For made-to-order products, production and shipping in 14 days or less.<br \/>\u2022 The shipping cost will be \u20ac9.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d1368ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6d1368ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NATIONAL - CANARIAS - CEUTA Y MELILLA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b09ed51 elementor-widget elementor-widget-text-editor\" data-id=\"1b09ed51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standard shipping 24\/48 hours* Once your order is placed, it will arrive at the address you indicate within a maximum period of 48 hours, from the day after your purchase and on business days (Monday to Friday). If you place the order on a weekend, it will be processed on Monday with subsequent delivery within 48 hours maximum.<br \/>\u2022 For made-to-order products, production and shipping in 14 days or less.<br \/>\u2022 The shipping cost will be \u20ac35.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3b0f6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"aa3b0f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EUROPE<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6444a1bf elementor-widget elementor-widget-text-editor\" data-id=\"6444a1bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> \u2022 Standard shipping 3-5 days* is \u20ac18 for Germany, Belgium, Luxembourg, Netherlands, Portugal, France and Austria. For Greece, Hungary, Bulgaria, Croatia, Cyprus, Denmark, Slovakia, Slovenia, United Kingdom (UK), Finland, Estonia, Latvia, Lithuania, Poland, Malta, Czech Republic, Romania and Sweden it will be 21 \u20ac . If you make your purchase by bank transfer, the pieces will leave the warehouse at the time the payment for said transfer is received.<br \/>\u2022 For made-to-order products, production and shipping in 14 days or less.<br \/>* Work days. During the season of promotions such as discounts, Black Friday, sales and similar or special periods of high volume of shipments, such as Christmas time, orders may experience a slight delay in delivery.<\/p>\n<p>* The Real Studio is not responsible for additional costs, such as customs or similar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e31d9af elementor-widget elementor-widget-heading\" data-id=\"e31d9af\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Returns&amp;Exchange\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN and EXCHANGES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c2f44c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"43c2f44c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">At THE REAL STUDIO we give you solutions!<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-486c5c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"486c5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">REFUND OF MONEY<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2730388d elementor-widget elementor-widget-text-editor\" data-id=\"2730388d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the item purchased has manufacturing defects** or has been damaged in transport, THE REAL STUDIO will be responsible for all expenses.<br \/>But if the change is for unfounded reasons (I don&#8217;t like it, I prefer another color, etc.) the shipping costs WILL BE borne by the CUSTOMER.<\/p>\n<p>We would love to be able to take care of everything, but we are a small, artisanal company with small margins. To do this, what was purchased must be with all the pieces and must be in the same conditions, that is, it must not have wear or smells, stains, but in the same way in which it was delivered to you.<\/p>\n<p>You have a maximum period of 14 days from receipt of the order so that you can make any return.<\/p>\n<p>** Remember that all 3D printed items have a high quality, which is not exempt from variations caused by humidity of the material, vibration during manufacturing, etc. In addition, everything is manufactured in a digital-artisan way so no two are the same. All manufactured items are verified and we guarantee their high quality. These small variations are not considered defects, making each item unique.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee07313 elementor-widget elementor-widget-text-editor\" data-id=\"1ee07313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By the same payment method that you have made (remember that, if the return is for unfounded reasons, you will only be refunded the value of the purchase, meaning that the shipping price will be discounted).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebc261a elementor-widget elementor-widget-heading\" data-id=\"7ebc261a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"faq\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faq<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41fb89f3 elementor-widget elementor-widget-text-editor\" data-id=\"41fb89f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here is a summary of what was stated above<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56383e61 elementor-widget__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"56383e61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW CAN I PROCESS A RETURN?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1441\"><p>Write to us at hello@therealstudio.design specifying the following information:<br \/>1 What is the item you want to exchange or return.<br \/>2 How you would like to obtain a refund.<br \/>\u2022 Change of color of the piece (lamp base, etc.) Never of a value greater than what was purchased. In that case you will be given a gift card to spend within 1 year.<br \/>1 Reason. In this field you must describe the reason for the return in as much detail as possible.<br \/>2 Pickup address. Tell us where we can pick up the item. You will only have to package it properly in the original box or similar and our courier will pick it up, without further inconvenience. Once we receive the order to be returned in our store, we will proceed to deliver it to the same purchase address or, on the contrary, if you prefer to wait for another occasion to use that money, we will send you a card with the corresponding amount via email.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1442\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1442\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW LONG DO I HAVE TO RETURN A PRODUCT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1442\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1442\"><p>You have a maximum period of 14 days from receipt of the order so that you can make any return.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1443\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1443\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">CAN I EXCHANGE MY PRODUCT FOR ANOTHER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1443\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1443\"><p>Yes, for a product of the same value, as long as it is not a personalized product via private message, yes, with the CUSTOMER assuming the shipping and return costs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1444\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1444\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW LONG WILL MY SHIPPING TAKE?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1444\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1444\"><p>48\/72 hours as long as there is stock, if there is not we need time to manufacture it, at most your order will arrive in 14 business days. Keep in mind that we are very small and we work in a digital-artisan way<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1445\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1445\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHAT PAYMENT METHODS DO YOU ACCEPT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1445\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1445\"><p>Stripe, which is a credit card and PAYPAL payment gateway.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1446\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1446\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW DOES MEMBERSHIP WORK?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1446\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1446\"><p>You will be informed of all the news and important discounts.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help &amp; Info Help &amp; Info NATIONAL &#8211; SPAIN PENINSULA Standard shipping 24\/48 hours* Once your order is placed, it will arrive at the address you indicate within a maximum period of 48-72 hours, from the day after your purchase and on business days (Monday to Friday). If you place the order on a weekend, &hellip; <a href=\"https:\/\/therealstudio.design\/en\/help-info\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Help &amp; Info&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2373,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-2466","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help &amp; Info - therealstudio.design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/therealstudio.design\/en\/help-info\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help &amp; Info\" \/>\n<meta property=\"og:description\" content=\"Help &amp; Info Help &amp; Info NATIONAL &#8211; SPAIN PENINSULA Standard shipping 24\/48 hours* Once your order is placed, it will arrive at the address you indicate within a maximum period of 48-72 hours, from the day after your purchase and on business days (Monday to Friday). 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