{"id":2466,"date":"2024-02-07T08:06:15","date_gmt":"2024-02-07T07:06:15","guid":{"rendered":"https:\/\/therealstudio.design\/help-info\/"},"modified":"2026-09-08T19:05:31","modified_gmt":"2026-09-08T17:05:31","slug":"help-info","status":"publish","type":"page","link":"https:\/\/therealstudio.design\/en\/help-info\/","title":{"rendered":"Help &#038; Info"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2466\" class=\"elementor elementor-2466 elementor-1372\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-390cbe7d e-flex e-con-boxed e-con e-parent\" data-id=\"390cbe7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f8f09d1 e-con-full e-flex e-con e-child\" data-id=\"f8f09d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bcde076 elementor-widget elementor-widget-heading\" data-id=\"7bcde076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help &amp; Info<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f09dc elementor-widget elementor-widget-heading\" data-id=\"b4f09dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-232fda9 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"232fda9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NATIONAL - SPAIN PENINSULA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f19fb5 elementor-widget elementor-widget-text-editor\" data-id=\"58f19fb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\"><strong>Standard shipping within 48\u201372 business hours.<\/strong> Once your order has been placed, it will be shipped to the address provided and delivered within an estimated 48\u201372 business hours, starting from the day after purchase. Orders placed over the weekend will be processed on the next business day. <\/p><p>\u2022 For made-to-order products, production and shipping may take up to 14 business days.<br>\u2022 Shipping costs \u20ac9 for orders under \u20ac80.<br>\u2022 Free shipping on orders over \u20ac80.<\/p><p>\u2022 For made-to-order products, production and shipping in 14 days or less.<br>\u2022 The shipping cost will be \u20ac9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d1368ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6d1368ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NATIONAL - CANARIAS - CEUTA Y MELILLA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b09ed51 elementor-widget elementor-widget-text-editor\" data-id=\"1b09ed51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\"><strong>Standard shipping within 48 business hours.<\/strong> Once your order has been placed, it will be shipped to the address provided and delivered within a maximum of 48 business hours, starting from the day after purchase. Orders placed over the weekend will be processed on the next business day. <\/p><p>\u2022 For made-to-order products, production and shipping may take up to 14 business days.<br>\u2022 Shipping costs \u20ac35.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3b0f6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"aa3b0f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EUROPE<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6444a1bf elementor-widget elementor-widget-text-editor\" data-id=\"6444a1bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2022 Standard shipping within 3\u20135 business days<\/strong>. Shipping costs \u20ac18 for Germany, Belgium, Luxembourg, the Netherlands, Portugal, France, and Austria.<\/p><p>For Greece, Hungary, Bulgaria, Croatia, Cyprus, Denmark, Slovakia, Slovenia, the United Kingdom (UK), Finland, Estonia, Latvia, Lithuania, Poland, Malta, the Czech Republic, Romania, and Sweden, shipping costs \u20ac21.<\/p><p>If you pay by bank transfer, your order will be shipped once payment has been received.<\/p><p>\u2022 For made-to-order products, production and shipping may take up to 14 business days.<\/p><p>* The delivery times indicated refer to business days. During promotional periods, sales, Black Friday, discount campaigns, or high-volume shipping periods such as Christmas, orders may experience slight delivery delays. <\/p><p>* The Real Studio is not responsible for any additional costs arising from customs duties, import taxes, or similar charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e31d9af elementor-widget elementor-widget-heading\" data-id=\"e31d9af\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Returns&amp;Exchange\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN and EXCHANGES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c2f44c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"43c2f44c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">At THE REAL STUDIO we give you solutions!<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-486c5c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"486c5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-square-full\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 512H0V0h512v512z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">REFUND OF MONEY<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2730388d elementor-widget elementor-widget-text-editor\" data-id=\"2730388d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the purchased item has manufacturing defects or has been damaged during shipping, THE REAL STUDIO will cover all associated costs.<br\/>However, if the return or exchange is requested for reasons unrelated to a defect (for example, \u201cI don\u2019t like it\u201d or \u201cI prefer another color\u201d), the shipping costs will be borne by the customer.<\/p><p>We would love to be able to take care of everything, but we are a small, artisanal company with small margins. To do this, what was purchased must be with all the pieces and must be in the same conditions, that is, it must not have wear or smells, stains, but in the same way in which it was delivered to you. <\/p><p>You have a maximum period of 14 days from receipt of the order so that you can make any return.<\/p><p>** Remember that all 3D printed items have a high quality, which is not exempt from variations caused by humidity of the material, vibration during manufacturing, etc. In addition, everything is manufactured in a digital-artisan way so no two are the same. All manufactured items are verified and we guarantee their high quality. These small variations are not considered defects, making each item unique.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee07313 elementor-widget elementor-widget-text-editor\" data-id=\"1ee07313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By the same payment method that you have made (remember that, if the return is for unfounded reasons, you will only be refunded the value of the purchase, meaning that the shipping price will be discounted).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebc261a elementor-widget elementor-widget-heading\" data-id=\"7ebc261a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"faq\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faq<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41fb89f3 elementor-widget elementor-widget-text-editor\" data-id=\"41fb89f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here is a summary of what was stated above<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56383e61 elementor-widget__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"56383e61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW CAN I PROCESS A RETURN?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1441\"><p>Please email us at hello@therealstudio.design and include the following information:<br \/>1 The item you would like to exchange or return.<br \/>2 How you would like us to process the return or exchange.<br \/>\u2022 Exchange for a different colour of the same item or component (lamp base, etc.). The replacement item cannot have a higher value than the original purchase.<br \/>\u2022 Alternatively, we can issue a gift card for the corresponding amount, valid for 1 year.<br \/>1 Reason for the return or exchange.<br \/>Please describe the reason in as much detail as possible.<br \/>2 Collection address.<br \/>Let us know where we can collect the item. You will only need to package it securely in its original box or similar packaging, and our courier will collect it from you.<br \/>Once we receive and inspect the returned item, we will process the agreed exchange or, if you prefer to keep the amount for a future purchase, we will send you a gift card for the corresponding value by email.     <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1442\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1442\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW LONG DO I HAVE TO RETURN A PRODUCT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1442\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1442\"><p>You have a maximum period of 14 days from receipt of the order so that you can make any return.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1443\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1443\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">CAN I EXCHANGE MY PRODUCT FOR ANOTHER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1443\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1443\"><p>Yes, for a product of the same value, as long as it is not a personalized product via private message, yes, with the CUSTOMER assuming the shipping and return costs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1444\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1444\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW LONG WILL MY SHIPPING TAKE?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1444\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1444\"><p>48\/72 hours as long as there is stock, if there is not we need time to manufacture it, at most your order will arrive in 14 business days. Keep in mind that we are very small and we work in a digital-artisan way <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1445\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1445\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHAT PAYMENT METHODS DO YOU ACCEPT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1445\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1445\"><p>Stripe, which is a credit card and PAYPAL payment gateway.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1446\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1446\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bf0eb473-cf1a-4939-87c4-e2ef9704da1d\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><rect width=\"11\" height=\"11\" style=\"opacity:0\"><\/rect><rect y=\"5\" width=\"11\" height=\"1\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW DOES MEMBERSHIP WORK?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1446\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1446\"><p>You will be informed of all the news and important discounts.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help &amp; Info Shipping &amp; Delivery NATIONAL &#8211; SPAIN PENINSULA Standard shipping within 48\u201372 business hours. Once your order has been placed, it will be shipped to the address provided and delivered within an estimated 48\u201372 business hours, starting from the day after purchase. Orders placed over the weekend will be processed on the next &hellip; <a href=\"https:\/\/therealstudio.design\/en\/help-info\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Help &#038; Info&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2373,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2466","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help &amp; Info - therealstudio.design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/therealstudio.design\/en\/help-info\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help &amp; Info\" \/>\n<meta property=\"og:description\" content=\"Help &amp; Info Shipping &amp; Delivery NATIONAL &#8211; SPAIN PENINSULA Standard shipping within 48\u201372 business hours. Once your order has been placed, it will be shipped to the address provided and delivered within an estimated 48\u201372 business hours, starting from the day after purchase. 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