Data Controller:: Jose Real Cambas.
Trade name: THE REAL STUDIO.
Tax ID (NIF): ES31730938T.
Contact email: hello@therealstudio.design.
Location: Bilbao, Spain.

Jose Real Cambas, as owner of THE REAL STUDIO, is responsible for the processing of personal data collected through the website www.therealstudio.design.

Personal data provided by users through the website will be processed for the following purposes: responding to enquiries or requests submitted through contact forms or email; managing professional, commercial or contractual relationships; processing orders, payments, shipping and customer service related to online purchases; sending informational or commercial communications only when the user has given explicit consent; and improving the website, its content and the user experience, where applicable.

The legal bases that legitimize the processing of personal data are the user’s consent when contacting, subscribing or accepting communications; the performance of a contract in the case of purchasing products or services; compliance with legal obligations when required; and legitimate interest for basic administrative purposes, website security and measurement of commercial results.

THE REAL STUDIO only collects personal data that the user voluntarily provides. This data may include name and surname, email address, postal address (only when required for shipping or invoicing purposes) and telephone number (when provided). No special categories of personal data are collected, such as data relating to health, ideology, religion or other sensitive information.

Personal data will be retained for the strictly necessary period to fulfil the purpose for which it was collected, to address potential legal liabilities, or until the user requests its deletion.

Personal data will not be shared with third parties except when necessary for the proper provision of the service or execution of an order, for example payment platforms, shipping companies, technical service providers, marketing tools or hosting services, or when there is a legal obligation to do so. In such cases, THE REAL STUDIO ensures that appropriate measures are taken to protect personal data and that the corresponding data processing agreements are in place.

If any service providers are located outside the European Union, appropriate safeguards will be implemented in accordance with applicable data protection regulations.

Users may exercise at any time the rights recognized under the General Data Protection Regulation: the right of access, rectification, erasure (“right to be forgotten”), restriction of processing, objection, data portability, and the right to withdraw consent at any time. To exercise these rights, users may send a request to the email address  hello@therealstudio.design. Users also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) if they believe their rights have not been respected.

THE REAL STUDIO applies appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data, preventing its loss, alteration or unauthorized access.

This website uses cookies and similar technologies for technical, functional, analytical and marketing purposes. In particular, third-party cookies may be used to measure traffic and the effectiveness of advertising campaigns on external platforms such as Meta (Facebook and Instagram). Users are informed about the use of cookies through a consent banner, from which they can accept, reject or configure the use of non-essential cookies. Detailed information about the use of cookies, their purpose and management options is available in the Cookies Policy.

THE REAL STUDIO reserves the right to modify this Privacy Policy to adapt it to legislative or technical changes or updates to the website. Any modifications will be published on this page and will take effect upon publication.